Mindful Memory Consulting — mindfulmemorycare.com

Effective Date: June 2026 | Last Updated: June 2026

Who this applies to: This Privacy Policy applies to all visitors and users of mindfulmemorycare.com and anyone who purchases products, books services, or submits information through any form on this website.

1. Who We Are

Mindful Memory Consulting is owned and operated by Tiffany R. Cunningham, MSN, RN, CCCTM, CDP. We provide dementia care consulting, caregiver coaching, professional training, and digital educational resources. Our website is mindfulmemorycare.com.

For privacy questions or requests, contact us at: [email protected]

2. What Information We Collect

We collect information you provide directly to us, including:

• Name and contact information (email address, phone number) when you book a consultation, complete a contact form, or request a training proposal
• Organization name, title, and professional details when you submit an organizational training inquiry
• Payment information when you purchase a digital product — processed securely through our payment processor; we do not store your card details
• Survey responses submitted through pre/post training surveys
• Communication preferences and any information you voluntarily share in consultations or correspondence

We also automatically collect limited technical information when you visit our website, including:

• Browser type and version
• Pages visited and time spent on pages
• Referring website or search terms
• General geographic location (city/region level only)

This technical information is collected through standard website analytics tools and does not identify you personally.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and fulfill your service bookings or product purchases
• Send booking confirmations, session reminders, and follow-up resources
• Deliver digital products purchased through our website
• Send occasional email updates about new services, resources, or training opportunities — only if you have opted in
• Improve our website, services, and educational content
• Comply with legal obligations

We do not use your information for automated decision-making or profiling.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to any third party. Ever.

We share information only in the following limited circumstances:

• Service providers: We use trusted third-party tools to operate our website and business — including payment processors, email platforms, scheduling software, and website hosting. These providers access your information only to perform services on our behalf and are contractually required to protect it.
• Legal requirements: We may disclose information if required by law, court order, or to protect the rights and safety of our clients or the public.
• Business transfers: If Mindful Memory Consulting is sold or merged, your information may transfer to the new owner under the same privacy protections.

5. Health & Care Information

IMPORTANT NOTE ON HEALTH INFORMATION: Mindful Memory Consulting is a consulting and education service — we are not a covered entity under HIPAA and do not operate as a healthcare provider in the traditional sense. However, we take the privacy of any health-related information you share with us extremely seriously. Information shared about yourself or a loved one during a consultation is used solely to provide the service you requested and is never shared with third parties without your explicit consent.

6. Data Storage & Security

Your information is stored on secure, password-protected systems. We use industry-standard security measures including encrypted connections (HTTPS) and secure payment processing. While we take every reasonable precaution, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

We retain your information for as long as necessary to provide services and fulfill legal obligations, or until you request deletion.

7. Cookies

Our website uses cookies — small text files stored on your device — to improve your browsing experience and analyze site traffic. Cookies do not collect personally identifiable information.

Types of cookies we use:

• Essential cookies: Required for the website to function — cannot be disabled
• Analytics cookies: Help us understand how visitors use our site — you may opt out through your browser settings
• Marketing cookies: Only if we run paid advertising — you will be notified and given the option to opt out

You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality.

8. Email Communications

If you provide your email address to book a service, purchase a product, or submit a form, we may send you transactional emails related to your order or inquiry. These are required for service delivery and cannot be opted out of.

If you sign up for our email list or opt in to marketing communications, you will receive occasional updates from Mindful Memory Consulting. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

9. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal retention requirements)
• Opt out of marketing communications at any time
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at: [email protected]. We will respond within 30 days.

10. Children's Privacy

Our website and services are intended for adults (18+) and professionals. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided information to us, please contact us immediately and we will delete it.

11. Third-Party Links

Our website may contain links to external websites, including resource organizations, professional associations, and partner sites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the Effective Date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy. For significant changes, we will provide notice through our website or by email.

13. Contact Us

For any questions, concerns, or requests related to this Privacy Policy, please contact:

Tiffany R. Cunningham, MSN, RN, CCCTM, CDP
Founder, Mindful Memory Consulting
Email: [email protected]
Website: mindfulmemorycare.com